Wingfield, Australia
694 South Rd
N/A
+61881642500
My GPS did not want me to find this store, it had issues with the fact there is a road above another road, and took a scenic route in locating the store. l had high expectations for National tiles, and was excited to finally make it into a store, rather than browsing online. Reality did not meet my expectation, the range was not as large as l anticipated and while they had some lovely, fashionable tiles there was not the bold/unique tiles l expected to find. The member of staff was welcoming and offered assistance.
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After all the constant advertisements you hear about how good this place is meant to be, I thought we would go and get a quote for our house we are about to build. All I can say is that money on advertising is a waste!! After entering this store there were 2 staff looking at a computer wearing high vision tops. There was no greeting or acknowledgement at all. After my wife and I looked around for a few minutes I thought I would go and ask these guys if there were any sales people. Much to my shock when I asked I was told “That’s me”! To which I replied “do you help us or what do we do”? He said look around and if you like something let me know. I told my wife this and she just said to me let’s go!! So we left very disappointed. Frank Walker National Tiles, maybe get some people that wish to help customers. We then went to the major competitor where we were promptly greeted and helped out. Much to say we spent our hard earned money there .
Fantastic service...great display range and can take them with you immediately..short wait while your order is processed. Highly recommend them.
Friendly staff, good display area and quick service.
Great selections of tiles , and excellent service I will recommend this place to friends
Their range is no where near as big as I thought it'd be, and their ads say they have the lowest prices... They do not. Staff were friendly
I'm really happy with my experience today at National Tiles Wingfield; i found the service extremely helpful and friendly - a very special thank you to Lawrence! I am disappointed to see some negative reviews ... if you appreciate that the Wingfield shop is essentially a warehouse, you wouldn't expect to find too many sales people "jumping on you." But it didn't take me long at all to find someone. Don't be dissuaded by the critics!
Don't answer the phone, don't return calls from messages left, don't bother
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