Narre Warren, Australia
Westfield Fountain Gate, K125/352 Princes Hwy
N/A
+61397050051
This is a late review but as the owner said 'It's never too late for a geniune feedback' Abi was extremely accommodating. Although the cake that I ordered was not as how we expected it to be. It was not a molten cake and did not have any ganache inside. We sent them some proof and videos. Shop took responsibility and then offered courtesy cupcakes for the negligence. We wanted it to be served to the same guests who expected the molten cake, unfortunately, it did not arrive and Abi became unresponsive. It is understandable though because we requested if it could be moved to another date due to the lockdown that happened in February but that was probably too much to ask for those were only offered on behalf of the missed ganache from my previous Molten cake. Hopefully, this doesn't happen again for those interested in the molten cake. Thank you
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I ordered for eggless cupcakes at 10 am and had them delivered to my residence at 12noon (as I needed them urgently, one of those last minute things). The order was exceptionally well done and right on time and the cupcakes were tasty! So happy to have talked to Abi, who was very efficient and polite.
Abi was quick to respond and place an order for next day delivery. He was excellent to communicate with and my friend who received the cupcakes as a birthday gift was so impressed by the service. We would highly recommend these guys again. Karthi
Can’t recommend highly enough! Easily ordered through their website and then asked a couple of questions via FB messenger and got fast, friendly and helpful responses. Quick delivery and they look amazing! Thank you SO much Abi
GREAT Service, AWESOME communication. I have had made numerous orders through Cupcake Desire and they have always delivered with 100% satisfaction. I order and they deliver and advised when delivery was completed. Abi who I've been dealing with, with all my orders has been a pleasure to deal with. He always goes out of his way to make sure that my order was delivered in time. Thank you Abi and your team. I will be definitely recommending you to my family and friends.
I ordered a box of special cupcakes on Saturday afternoon for Monday delivery. Abi was so obliging and helpful. The delivery arrived early in the morning and so beautifully presented. So happy I discovered this place. Thanks heaps Abi
These guys really saved my backside!! I ordered the Salted Caramel cake for 18th, with only 2 days left and I definitely made the right decision! It was very delicious and all the guests complimented it, Abi was an absolute gem and was soooo kind and respectful. Thank you for making my 18th amazing
Abi was incredible from the first moment. I gave my order a month in advance for an assortment of 12 cupcakes for my husbands birthday. The cupcakes arrived early in the day and were immaculately presented. I didn't need to follow up or send any reminders. The entire experience was very easy. Thank you so much Abi!
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