Narre Warren, Australia
2123/352 Princes Hwy
N/A
+61 387905800
Don't waste your time. I booked a trip to America with my best friend. My family and I were doing all the research and wasting our own time for something they should have been doing. They lack on communication and have no empathy or respect for their clients. When my dad contacted the boss (Debbie) to ask what was going on he got called a liar, when he then asked why they have not contacted us yet, Debbie then said that she doesn't have time for this and hung up (we have a recording of this to prove it) This phone call took place on the 8/4/2020 at 4.00pm We sent constant emails and had hardly any to no response. The way Hello World Fountain Gate has handle our situation is absolutely disgusting. Considering I myself have Autism and suffer from sever anxiety and PTSD, the way I was treated was awful. Please go somewhere else and save your time and money.
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Excellent service by staff
We were treated by the staff of Helloworld with courtesy and valuable information, our trip to Paris in 2016 was perfect, so much so that we rebooked again on arriving back for another trip to Paris 2017, Amy was the most professional and friendly person that you could possibly deal with, we let her organise our second trip over to Paris, the flights and hotel, everything as she knew our tastes and what we wanted, just had to go in and pay, easy, cant imagine them being rude, maybe they were approached the wrong way, as some people do, cant recommend them more highly, 100 out of 100.
Absolutely disgraceful attitude by staff member on tonight, Thursday 01.09.16 at around 8.30. So rude!
Very helpful staff
Do not book here. Outdated business practices and heinous staff treatment. Awful.
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