Narellan, Australia
82/326 Camden Valley Way
N/A
+61246477359
Last time i came here (around January) , i was helped by Shannon and she was really kind , funny and extremely friendly . This was probably the best customer service i have ever received !!!!!
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Everytime I go, the staff is attentive and I can always find what I am after and if not, they direct me to the closest store that has it or order it in for me. They are polite and helpful, always good to have a chat with too. I enjoy the range and even size of the place cause it doesn't feel too crowded when it is crowded compared to other stores. Then again, I am super bias since this is my local store and I really enjoy going in there to just peruse around. Never really have an issues with them and they always seem to contact me in one way or another when an order comes in, which is great! 11/10 will go again, especially during sales cause best time.
The staff here are always run off their feet but still manage to give genuine, good service. My children have always had a million questions for the person serving them about when games are coming out and which ones they recommend and every single staff member who has served them has shown patience and genuinely engaged in the conversation... and we have been there a lot! Thanks team for answering the questions for my kids that I can't! EB Games at Mac Square are exactly the same. Special mention to Jerome who is a super star!
The store manager refused to price match and said that price matching was up to the store manager, not EB Games. I didn't buy anything and won't be back Ps. JB HiFi price matched the game I wanted and they are practically next door.
Everything is overpriced. they treat their employee's unfairly and force them to do hyper aggressive and predatory sales tactics (which is not a fault of the employee but the company) . they don't get anything done on time so don't rely on any EB Games stores for deliveries or pre-orders.
Always great service from the Team. Extremely helpful and go above and beyond to assist you.
The employees at EB Narellan have exceptional customer service skills. Really lovely bunch. Always really helpful and make returns just a painless process!!! Well done to all of you!
Great products and service.
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