Nambour, Australia
23 Mathew St
N/A
+61 754414644
Wheelchair-accessible entrance
Customer service was very disappointing. I meet someone for a quote for a new irrigation pump at my house 4 weeks ago, after chasing him up 3 times over the last month he never resolved the issue and never got back to me, instead while I was waiting for him 1500 worth of my plant stock have died. Upset with the lack of customer service. Please go to aqua- power nambour for better and quicker assistance.
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Great service from the guys at The Pump House. Highly recommend them.
I looked at several potential providers to install a pump in my water bore at my property. I decided to use The Pump House because they quoted me a good price and also, importantly, because they were using high quality pumps from a globally recognised brand that I knew would give me years of trouble free service. I proceeded with the quote and a day was booked for installation. Their guy came out, installed the pump and made sure everything was working correctly. He instructed me in the use of the pump / tank system and left me with all the product documentation for my records. I am very happy with their work and would highly recommend them to anyone looking for someone to do this type of work.
I dropped two pumps for repairs to Nambour pump house the other day and was overwhelmed with the excellent service and efficiency from the team in the workshop. My pumps were ready to be picked up within hours of dropping them off. Thanks guys, keep up the good work!
They are constantly rude. Whether sales or service, every staff member has been short and unhelpful in my 5 or 6 interactions (I'm a slow learner obviously). Luckily there are some cheaper and more service oriented competitors down the road or around the Sunshine Coast.
The gentleman in the service area at the Nambour Pump House, were professional and so helpful. They helped me with all my needs as i don't have much knowledge in this area.
It is very sad to see what The Pump House Nambour has come to. I have no reservation in stating that it is the worst service I have received. They were very aggressive and threatening in their approach toward me. It is my opinion that the first person I spoke to missrepresentated the contents of an invoice. Regardless I will never shop there again.
Friendly staff and great service!
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