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Total Tools Morayfield

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Morayfield, Australia

totaltools.com.au
Electrical supply store· Tool store· Garden building supplier· Hardware store· Home improvement store· Landscaping supply store· Safety equipment supplier

Total Tools Morayfield Reviews | Rating 4.5 out of 5 stars (8 reviews)

Total Tools Morayfield is located in Morayfield, Australia on 265 Morayfield Rd. Total Tools Morayfield is rated 4.5 out of 5 in the category electrical supply store in Australia.

Address

265 Morayfield Rd

Phone

+61 721023555

Service options

DeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car park

Offerings

Assembly serviceRepair services

Open hours

...
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G

george s

Popped in during the week unsure on what type of cordless drill I needed and after being helped by a sales member felt confident in buying the right one. Very knowledgeable and asked the right questions, thank you Ben for all your help and advice being a weekend warrior and unsure on a few things everything you mentioned makes sense. The drill is awesome and works a treat not many shops around with staff like yourself

J

Janelle M

17/10/20. I popped in to see if they had stand that I had seen elsewhere. I was served by Ben who was very helpful and courteous. What I thought was great is that the item didn’t have a price on the shelf and when Ben looked up the price he also printed out a sticker for the shelf so customers would know the price. I have seen no prices on shelves before but this is the first time I have ever seen a staff member rectify the issue. The other great thing was when I asked if this heavy product could be carried out to the car for me, it was and Ben didn’t make me feel like I had bothered him, it was like, sure thing. Quite often if I ask this question I you get the big sigh and it feels like it is such a burden. So thanks Ben for a great shopping experience.

D

Dean Hammermeister

Terrible experience! Go to Sydney Tools north lakes! 90% of staff have terrible customer service & don't know what they're talking about and proceed to walk around like zombies. Took 4wks to get a drill Serviced. Zero communicate effort.

B

Brett Schaefer

I'm only rating the online experience with this store regarding communication and delivery. Bunnings vs Total Tools. Bunnings Placed order on a Wednesday night. Friday afternoon I get a phone call saying that one of my items was in backorder and would be a considerable length of time before it would be delivered. Would I like to wait or receive a refund? I opted for a refund on that item and my order was delivered the next day (Saturday). Total Tools Placed order on 19th Feb. 3 weeks later, after emailing between themselves and I, 5 times, to find out what was going on, they told me an item was in backorder. I requested a refund for that item and asked for delivery of remaining consignment. 10 days later I received the order. I'm not entirely upset at delivery times but the communication was what let them down. Simple updates on the progress of an order isn't too much to ask for, as demonstrated by Bunnings. I wouldn't order online with them again, though their products are good, so would probably shop in store.

A

allan Bullock

Didn't have the tool I wanted but very good customer service

N

Napa Pereira

Good knowledge of products, helpful staff and products galore

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Lisa Knight

Great variety of tools for pros to home handyman, helpful staff

C

COPWATCH CABOOLTURE

Professional staff very friendly and helpful definitely going back the layout is so open you don't feel squeezed in

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