Moonah, Australia
101 Albert Rd
N/A
+61 362783333
Excellent team, very knowledgeable and good range.
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The nut from my motorbike gear fell off while riding. I managed to tie the gear up and went to nuts and bolts. I had no clue which nut would fit my bike's gear. The staff working there ( Rob or Ron) was more than just helpful to come outside the store not just once but twice to see the nut size, tried a couple of nuts and helped me fix my gear. I was very happy and was ready to pay for his help but he didn't take any. What an absolute gentleman.
I've bought various products here for my boat, usually small sales but the service and expertise has always been flawless.
Found the staff helpful , especially Ron who went above and beyond to help me get a couple of bolts over the phone/email pics and sending them through the mail that day so i could finish putting my old landy back together great job cheers
The service was terrible. The manners from a staff member was a lot to be desired. His helpfulness was absolutely non existent. He was very good at not having any customer service. He was rude. The staff member needs to understand that not everyone that comes into this store is a trade person and are a novice in asking for help. Not to treat customers like idiots.
The best retail service experience in my life. Went above and beyond to help me.
I'm a sailor and forever needing specialised nuts and bolts. This shop offers great service but of course you do pay for it... however you can get fasteners here which are difficult or impossible to find at other shops in Hobart. And if you only need just one, that's all you pay for, even if the staff spends 20 minutes finding the exact right one. This shop is highly recommended. If you don't like waiting in the queue, then arrive early or late, but not in the middle of the day during "rush hour".
Best old style customer service.
Deli
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