Buddina, Australia
K5/119 Point Cartwright Dr
N/A
+61754448309
Jade went completely above and beyond to assist me, I deal with hundreds of people a day and his customer service just blew me out of the water. So caring and friendly and so clearly passionate about what he does and genuinely happy to be at work which is so rare and refreshing to see, you can feel his positive energy from a mile away even over the phone. I was beyond impressed by his willingness to go out of his way to help, his enthusiasm, the way he really listened and cared, the same way someone would do for their mate except I was a complete stranger to him. What an invaluable asset to this company he is, I don’t remember the last time I had such a positive experience anywhere. Thank you so much Jade, you have helped me more than you know and you’re a complete stand out employee, an absolute star. I will always come back here and recommend this store without hesitation.
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GO AND SEE LUKE THERE AT MISTER MINIT KAWANA SHOPPING WORLD! HE'S THE ONE WHO IS ARTICULATE YET RELATABLE AND WHO EXPLAINS THINGS EASILY IN LANGUAGE WHICH YOU UNDERSTAND. HIS EXCELLENT COMMUNICATION STYLE IS REMINISCENT OF A TOP SALESMAN. HIS GOOD HUMOUR AND COURTESY IS WHAT CUSTOMERS WANT (WITHIN THAT NOISY AND DISTRACTING ENVIRONMENT OF A KIOSK OUTLET AT KAWANA SHOPPING WORLD). WE GOT OUR LEXUS KEYS REPLACED BY THIS HELPFUL AND KNOWLEDGEABLE TEAM BUT LUKE WAS THE MAN WHO MADE IT ALL HAPPEN. HE MADE US AWARE OF ALL OUR OPTIONS UPFRONT AND HOW MUCH MONEY WE WERE SAVING (VERSUS A STANDARD LOCKSMITH BRANDED STORE). MAKES KEY REPLACEMENT "A BREEZE!" THANKS LUKE!!!!!!••••••••
Really appreciate the fantastic service from Shaun at Mister Mint at Kawana shopping centre. Car censor key i bought broke and it was replaced at no cost. Shaun also advised me to use graphite powder in my locks rather than oil and was very helpful. Rare to get such great service these days.
LUKE and the guys do an incredible job. It must be difficult hearing everybody within such a noisy environment as their kiosk store at Kawana Shopping World, but we had Luke work on the keys for our LEXUS and he provided exceptional service. MISTER MINIT at KAWANA provides great value compared to using a local Locksmith store -wise. Well done LUKE!!!! There are few Retail workers with your charismatic and outgoing personality, which makes it very easy to communicate and to deal with yourself as a representative of the MISTER MINIT brand. Time to get you promoted to the STORE MANAGER or REGIONAL MANAGER or SALES BUSINESS DEVELOPMENT MANAGER for MISTER MINIT QUEENSLAND... we think!!!!!!!!!!!!!!!!
I wanted two different keys cut, obviously a too complicated job. They used one of the keys as a template, so I now ended up with only one key that fits one of the locks. Luke, the guy in front, blamed me for the mistake, saying I put pressure on the guy, as I was just standing there waiting. He told me to bring the lock to get the key cut, I asked for something in writing and his name, (in case he was not there, when I go back) he then told me that there were 2 by the name of Luke, and that he himself did not have a surname. Very rude. No star
I had some keys cut and when I got home they were too tight. I took the keys back with the lock and they advised it was an odd lock but adjusted the keys to suit. Great after sales service. Thanks
Very accommodating and great customer service. Time efficient
The staff at Mister Minit Kawana are very good at doing their job, setting realistic expectations regarding time of repair, and just generally helpful. I highly recommend them - go to them for all my watch needs! Great business!
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