Bridgeman Downs, Australia
2 Executive Way
N/A
+61 1300 786 773
Got a promo email about the Denver 37 open day. Since we just sold the family home and are actively looking for acreage we decided on the Denver as the future build for us. Turned up at 10am and the Denver team was COMPLETELY disorganized. The sales lady looked lost, rummaging through her bag and going to and from the garage multiple times to get stuff for the unfriendly blue haired girl. Why wasn't this prepared prior to open time? Did they all just turn up at 10 as well? Couldn't get help despite being a serious buyer. Really unprofessional for what's supposed to be Australia no1 builder. If I do get the Denver I'll deal with the Tallai sales team (signature on display there but similar to Denver), they were professionals. Will stay away from Bridgman Downs, regret going.
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My inlaws love metricon homes and drove over 350kms to visit this particular display home they had been dreaming about for some time. The on-site consultant was extremely rude, condescending, and completely disinterested in helping two lovley women from the country. I will be calling their State Manager or GM tomorrow as this is appalling. The consultant they initially visited in Tallai from Metricon Gold Coast was excellent and what this brand should stand for and I know they make a great product. Unfortunately the consultant at this location where they needed to drive to see the particular display home has left everyone very unhappy and really has let down the customer face of this company.
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