Merewether, Australia
16 Mitchell St
N/A
+61 249636380
Service absolutely second to none—the staff went above and beyond to make sure my garments would be ready in time for a special event and they came out looking fantastic. My only regret is that I don't have more suits to dry clean here. Can't recommend them highly enough
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I have visited Paul Brothers a number of times. I took a tie in 3 weeks ago after getting a small water based stain on it. I let them know why it was there and they apparently steam cleaned it. I received the tie back and it looked like it hadn't been touched so returned again and very apologetically made them aware that my tie still had the water stain. I received my tie back again and the exact same thing occurred so I went in and spoke with another lady (older with glasses and extremely grumpy) and explained the situation and what the issue was. They said that they would "give it another go". Well, I got my tie back this time, extremely frayed, stitching undone and in complete unwearable condition. I am not the type to complain but for a 220.00 bespoke hand made tie - I am extremely annoyed. My shirts that also came back had huge creases down the front. Never again.
I took a dress in to be altered, was told it would be a week, I wanted to wear that weekend and the man said he couldn't guarantee it would be ready, however he would try - it was ready by Friday and an immaculate job!
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