Emagineering Computers

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Melton, Australia

emagineering.com.au
Computer store· Computer accessories store· Computer hardware manufacturer· Computer service· Retail· Computer consultant· Computer networking service· Computer repair service· Computer support and services

Emagineering Computers Reviews | Rating 4,3 out of 5 stars (8 reviews)

Emagineering Computers is located in Melton, Australia on 11 Wallace Square. Emagineering Computers is rated 4.3 out of 5 in the category computer store in Australia.

Address

11 Wallace Square

Phone

+61 397479933

Service options

Online appointmentsDeliveryIn-store pick-upIn-store shoppingOn-site services

Accessibility

Wheelchair-accessible car park

Offerings

Assembly serviceRepair services

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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C

Christine Baldasso

I called this morning to make a booking as my laptop had just stopped working and I received a CONFIRMED booking from the store. I left work to make this appointment as it was really important to try and get it working as we now have to work from home and wasn’t it just a complete waste of time. I was REFUSED service by David even though I had a confirmed booking as he said they have been told to close and can’t make any further appointments as a repair could take days. He received this call at 11am. My appointment was at 2.20pm. First of all, if this was the case have some common courtesy to call your customers and advise not to come in as you would not be able to help them. I had to leave work for this appointment only to be refused service numerous times. Second of all, how did David know this repair could take days without even looking at my laptop??? It could have been fixed on the spot or you could have told me it was broken and perhaps you could’ve had a sale for a new laptop! If you had any proper customer service you should have at the very least taken a look at my laptop as per my appointment and told me it would need to be sent to repairs but unfortunately we have to close so it won’t be done until 6 weeks to which I would have no issues and accept it for what it is. What an absolute joke. Just pure laziness.

F

Felicia Davis

Great service and fantastic follow-up & on-site repairs. Have been using Emagineering for 13 years & will not go anywhere else except this trust worthy business.

S

Stefan Blair

I wouldn’t usually leave a review but these people are not honest repairers. I took my laptop to this shop and they charged me 55 just to look at it. All they did was take off the back panel, only to tell me it wasn’t worth fixing and I should buy one of their new ones. I took my laptop to another computer shop in Melton south where they fixed my laptop and it is now good as new. When I was leaving Emagineering another person told me the same thing had happened to him. If you want to get your Apple product fixed don’t go to these people they are more interested in selling Apple products then fixing them.

P

Pete Rad

Always helpful, and resolve all issues

C

CH

My battery was running out too quickly and they got to the problem and replaced it. It was a faulty battery, so It was replaced for free. They were quick too and very polite. First class job

T

Tracy Clarke

Emagineering Computers have provided us with IT support for a period of 15 plus years. We are very impressed with the professional service provided to our business together with the prompt response to queries as they occur. I recommend to anyone looking for an IT provider to support their business that they need look no further than Emagineering!! We have experienced complete IT upgrades at our established business together with IT support at a newly established business. Emagineering enhance their high quality service by providing competitive pricing for equipment, IT support and consumables.

A

Annie-Maree Jansz

Excellent customer at Emagineering, Always friendly and supportive. Just went in for a new macbook part and was guided through how to have the item replaced on warranty instead of simply being charging straight up for a new one. Little bonuses like this are a blessing in your day. Thanks David and team.

S

Steel Cucumber

Great job Sam. Fantastic to see a quality shop like this in the area.

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