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Airwallex

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Melbourne, Australia

airwallex.com
Software company· Financial institution· Business banking service· Money transfer service

Airwallex Reviews | Rating 3,8 out of 5 stars (8 reviews)

Airwallex is located in Melbourne, Australia on 7/15 William St. Airwallex is rated 3.8 out of 5 in the category software company in Australia. Give your business the power to make fast, transparent and cost-effective international transactions. Take advantage of the opportunities of a digital world economy.

Address

7/15 William St

Phone

+61 61133299

Accessibility

Wheelchair-accessible entrance

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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J

Jason Parker

I am confused by all the bad reviews here. It's a in depth platform that requires a small amount of patience at the start but once you are set up the savings is 100% worth it. I found the customer service fantastic and helpful, would recommend.

D

Daniel Khoury

Poor service, Don't get your money stuck. Check all 5 star-reviewers here and their names. Apparently they will approve your application if you are Chinese. Either that or these are paid reviews.

J

J S

Ridiculous on-boarding team. I spoke to Sales team and presented my business details and I was give assurance that Airwallex support business like mine. But little Airwallex Sales Team knew that on-boarding team have their own rules. Airwallex should learn & apply international compliance standards and then train their staff accordingly. If you are legitimate entrepreneur or businessman, I recommend TransferWise, Revolut Business. DON'T waste your time with Airwallex.

K

Keyvan Kasaei

Worst user account activation ever, very time consuming and requires lots of steps like providing documents and checks. Bear in mind if you send some of those documents, they would just ask for more. I don't feel spending so much time on account activation is worth using this product. very very disappointed.

D

Duy Le

DO NOT USE THEM. TAKE YOUR MONEY ELSEWHERE. They approved me to lock in exchange rate but CANCELLED the transfer, citing compliance issue. They then still required me to transfer the money to them, EVEN AFTER THE TRANSACTION WAS CANCELLED BY THEM. To make it even worst, for an unrelated subsequent transaction, they HELD MY MONEY TO RANSOM and did not transfer the fund to my recipient nor refund my money. My assigned account manager IGNORED all my phone calls and emails, despite still sending our advertising material. This is on top of the worst customer service who kept making UNFULFILLED promises.

M

Michael Wep Campbell

Dont use them, time wasters

H

Heath Caban

Don’t waste your time. Took ages to get organised and then my first transfer got rejected because they insisted on adding a reason which the recipients bank would accept. Nab doesn’t need to add one. Wasted weeks and 150 in fees and exchange loss.

S

shelley bedarov

Easy to use platform to transfer money of different currencies. David Paolucci is outstanding in what he does. They have answered every single question & attended to every phone call during the sign up and afterwards. They are very personable and gives you a sense of ease. I highly recommend their service. Keep up the great work guys!

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