Marrickville, Australia
55 Marrickville Rd
N/A
+61 295058500
Delivery
Friendly helpful staff. Great range in display.
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Friendly, knowledgeable service and a great range of products.
Great experience. Very helpfully and easy to deal with. They even took care of me after a mishap with the remote control case. The installation was fuss free and the fireplace looks .
I didn't purchase a fireplace but came for some advise. Had great service and explained everything. Once I'm ready will come back to pick something out.
Went in for the first time and had a discussion with Eva, who was very helpful and she understood exactly what I was after and went above and beyond to help me out. The showroom is very neat and they have their own parking.
they had the spare part I needed.
Good product but fairly overpriced
Appalling customer service - 4 attempts made to repair the fireplace when it stopped working, slow to respond to booking service enquiries, sudden change of technician forcing postponement of service visit, all over incurring high OPEX to keep running. Skip this product and company, and get one of those eco-burner fireplace that run on metho. Or get another brand. Jetmaster and Heat & Glow are not good products.
Deli
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