Maroubra, Australia
Suite 102/806 Anzac Parade
N/A
+61 272018147
Toilets
Wheelchair-accessible toilet
I was recommended to use Better Rehabilitation by my support coordinator. I was so impressed with the service and communication. I had previously seen another OT for an assessment and after 2 months of me calling and hearing nothing back, asked my support coordinator to use another OT service. Within 2 weeks of being involved with Better Rehabilitation, I had a hospital bed, mattress and commode approved. I honestly couldn't recommend Better Rehabilitation highly enough.
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I strongly recommend that before hiring better rehabilitation you ask about the fees as they will charge you for every minute they spend talking to you and no deliver any services at all to the client. They are most probably not even qualified in the fields that they are supposed be as they don't even show their ids. The Occupational lady didn't know her alphabet when trying to teach my daughter,she would also stay for 20 minutes and charge me for an hour. Very disappointing to find these kind of people who take advantage of the innocents & the system.
We have used OT and Speech Therapist services from Better Rehab. Would highly recommend. They come to you and really include you in the planning.
My Physio and OT was brilliant. I used a couple of ndis companies before Better Rehabilitation, now I won't go anywhere else. You got me for life. Haha.
Excellent Happy Helpful Friendly Knowledgeable Staff!
Expect over-reporting & over-billing. This agency borderlines on scamming. I was very clear about the limited reporting I needed from them for NDIS and their OT over-reported and padded her report. She walked through the house I was staying at after I told her it was temporary accommodation that would be up in two weeks, and she reported on the shower, drawers, locks and cabinets that would need modification. I told her I wanted to review the service agreement before signing, yet they sent bills to my plan manager close to 2000 before I signed the agreement. I had to send several emails and make several calls for them to stop doing this. I had expressed concern about their fees and their response was, "If you run out of money, you can request a review of your plan for more funds." As though it's that easy.
My cousin saw one of the speech therapist from better rehab. They have helped her so much and she has made huge gains since they started treatment.
Would highly recommend better rehab :)
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