Larapinta, Australia
20 Distribution St
N/A
+61734440100
Very helpful lady at entry gate and forklift driver was friendly and made sure my pallet was loaded correctly and quickly.
like
Because I work there
I received 6 carton delivered by mainfreight by two workman that did not seem to be able to speak english because they pointed to what they needed. Two of the cartons were damaged and one of these carton was stab with a forklift and damaged the contents. Upon contacting the company there was no satisfaction.
And one star is too much, how does a 1.4 ton pallet go missing from Sydney to Brisbane. Not once but twice... And why tell me it will be here at 7am and turns up at 11am. Paying staff to sit and wait.
just deserve this for the poorest service where you have to chase down for delivery...I am ok to for late delivery but NOT to be told stories...i doubt even anyone in this company know what they are doing.. package reached on Day-1 8 AM.. fair NOT to be delivered on that day.. Day-2 Status on web its on Delivery Vehicle.. called around 10 AM to check, said to me Driver will call 1 hour before .. 4 PM, no call.. called back to know status that the Driver has forgotten to pick up .. really.. Day-3 morning 10 AM again called back and being told that Yesterday the Freight was sent wrongly to Sunshine COST.. REALLY.. when i received the Freight, its written big bold letters that Delivery is X .. so how come Driver could n't read it.. are you running with Blind Drivers... Actually you guys Deserve half Star.. but given 1.5 Star more because you guys worked out to deliver it out of time after 5 PM after many calls and chasing you down.. please RESPECT others TIME. Please don't update your website if it is NOT in the delivery vehicle.. its ok to be late but update the customer so that he can plan accordingly.. you can't just decide one fine morning, hey lets deliver this today, specially when you know that its require for the customer to be present at site to receive this... NO..
Keeps us working all year round!
Staff were friendly and picking up was no hassle once you know the system
These guys are useless! Ordered building materials from Melbourne to Brisbane, took so long, i was waiting for my delivery to turn up on horse and carriage. Only recommend these guys if you collect antiques, cause thats what your order will be when and if you get it!
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