Hume, Australia
30 Sawmill Cct
N/A
+61 262321200
Wheelchair-accessible entrance
The Team at Canberra Mainfreight are wonderful to deal with, reliable and place a huge emphasis on providing excellent customer service. 5 stars!
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Terrible service, item arrived badly damaged and missing parts. Was told all items are moved at owners risk.
This mob has been delivering for a wine company that our business uses for many years, and every time without fail we have an issue. Told the rep for the wine company many times and he has passed on the complaint many times as well, clearly falling on deaf ears so I’m writing a complaint on here. Weather it is 5 cases of wine or 45 cases of wine these people do not want to deliver the product into our premise. The only company that I have ever delt that will not trolly a product into my shop. They will make a fuss every time demanding my staff go outside and get it off the truck or from the driveway where they decide it’s is acceptable To unload and leave. I have even had them leave 3k worth of wine outside and they not even let us know just so they can avoid bringing it in. Another time they dumped a pallet load using another business’ forklift right between the back doors of the rear entrance to the shop to the point the staff could not exit the rear of the shop without climbing over the pallet of wine. Today a frustrated driver did trolly the wine in, 3 trollys worth so not that much, demanded I wrote in the receipt that it was “hand deleivered”? What? How else are you meant to deliver something??... Absolutely terrible service.
Awesome service every time I drop off or pick up my shipment. Thanks so so much to Ford, Jackson and the boys and thanks to the girls in the office. Always helpful! Cheers Emilia The Papercraft Hub
Friendly and super helpful staff
can send anything anywhere
Place to work
That's the worst service of the history, I ordered an item online and mainfreight was the delivery company. It was sitting in their depot for weeks, whenever I call, they say it will be delivered today and so on, the same story every single day. And I started thinking that's a scam. Don't deal with them that's an advice from a genuine family.
Deli
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