Macquarie Park, Australia
113 Waterloo Rd
N/A
+61298897414
I had my glasses repaired here. The staff were so friendly and helpful, and didn't charge me even though I didn't buy my original frames from their store. Very thankful for their help, I would have happily paid for the service!
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I feel very cheated and disappointed the glasses cost well over 400. And I did not receive what was ordered. I paid for fancy lenses on top of the frames of what was not delivered. I feel conned All they were concerned about Bupa subsidized the cost. I would love to give a minus star.
The person who tested my eyes today was so professional .He took his time to address all my concerns.. such a nice experience to be very well looked after...He cleared all my doubts about my eye condition and he was very helpful in choosing the right contact lens .
Dr John Y Kim, provide exceptional service. I had emergency service as something stocked underneath of eyelids. I had suffered from so much pain when I blink my eyes. He changed his schedule, he doesn’t panic, he followed systemic procedure to check eyes, and sorted out problem. Very friendly and shows real care for his patients. He has great attention to provide details and further instructions for curing damages. Highly recommend this professional !!
the sale Regina was so rude...
I went to this shop for a pair of multi focus lenses and expected the quality should be as good as the other optometrist shops I went before on the price I paid. However they are the worst lenses I have ever had. Almost half of the lenses showed marks and it seems there is no protection layer on the lenses.
I got all my glasses from Bupa Macquarie since they opened. From my recent purchase experience, I can say I will get all my glasses from them for lifetime if they still have the same amazing staff. The store manager Adrian is just amazing, and John is also a really good Optometrists and they always give me a detailed test and helpful advice.
Recently purchased by Maui Jims prescription ( and seeing the world in a new perspective colour). Jason was extremely helpful and easy to talk too. Excellent customer service!
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