Melbourne, Australia
G-205A, 295 – 321 Lonsdale St
N/A
+61396637682
Walked out smiling and have already referred friends and family. Thank you, Emily.
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Lovely stuff . Nice polite service/staff. Bit pricey but worth it. Makes a lovely gift.
I have been shopping from Loccitane for more than five years. Last week I bought two perfumes and a shampoo and at the counter I was given a mini winter set which they have it on their website free over 95 and offered a tote bag free. When I came home I noticed that I have been charged for that mini set. It was also different from what I saw on the website. Today I came with that mini set for refund and they said it includes a tote bag as well. But when I was at the shop last week I was given that bag free. And I have been just told to bring the bag as well to get the refund, extra time and energy! They also offered me some free samples which I really don’t need.
I went back on 24th April morning to ask the L'Occitane sales lady ( regret that i forgot to ask for her name ) regarding the lost purse which I did my last shopping here . To my great delight that she had found my lost purse and returned to me. I was told that she had tried to contact me via phone call but didn't get through . I would like to express my thanks and gratitude to this honest and helpful sales lady . THANK YOU ! BL
I was there with my partner and niece, a very nice store.
Love their products, great customer service !
Deli
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