Lilydale, Australia
350-354 Main St
N/A
+61392371500
This is my second Forester purchased through Eastern Subaru. Staff are relaxed, friendly, approachable, professional & not pushy. Rachael went out of her way to answer all my questions and make sure I got exactly what I wanted in my car and for the best price. My car was ready on time with all the extra accessories/upgrades and freshly detailed with bow on top! They took time to explain all the tech to me & help me set up some of the personal settings. Carly
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Thank you for an excellent purchasing experience. I found them very easy to deal with and prompt with updates. Very happy with my new car. They went above and beyond in helping me get in to a car weeks before schedule. They will definitely be the first place to go to for my next Subaru.
The Eastern Subaru sales team in Lilydale were helpful and patient with the various queries we had. The deal that we struck on the the purchase of our vehicle was fair and reasonable. We weren’t local customers and phone calls were returned promptly with all questions answered to our satisfaction. Eastern Subaru showed all the hallmarks of a family owned dealership. They were very understanding when any concerns or queries were raised and these were dealt with in a patient and respectful manner. We didn’t feel like we were just another customer coming in to be ‘sold’ a product. Not only do they value their cars, they value their customers also. Their sincerity and genuine care especially in this day and age, was somewhat refreshing. We recommend them highly and have no hesitation in dealing with the team once again when the time comes.
From giving a go to a demo vehicle, we ended up buying a brand new XV. Rachael from Sales was always helpful, knowledgeable, and most importantly to us- not pushy!! Very happy with the communication and deal. Highly recommend.
Best of a modern car yard, no pressure truthful easy answers and friendly staff. Tyler was very helpful and easy to deal with. Like any negotiation you still have to be earnest and we'll prepared to get the best deal but things never got heated or uncomfortable. At this stage we'd have no qualms in buying from them again.
Very knowledgeable and friendly staff! Had a great buying experience and will definitely be coming back for services and anything else I need! Highly recommended :D
An excellent dealership to go to. Every single staff member from front desk - sales - finance is extremely approachable and friendly. The team are really committed to suggesting and finding the perfect product. No pressured upselling!
WOW what a fantastic experience!! After unexpectedly finding myself looking for a new car I cannot thank the entire team at Eastern Subaru enough. I was given all the information needed in a relaxed & fun manner without any pressure. A special mention to Tyler who talked me through the car, understood my needs in a new vehicle & completed the handover in a great manner. Luke who found me a vehicle so quickly & Karen for the laughs & support. Micheal you have a fantastic team! I highly recommend anyone looking for a new car to call in & speak with the team.
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