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Ausport SuperStore - Australia’s Baseball, Softball & T-Ball Specialists

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Knoxfield, Australia

ausport.com.au
Sporting goods store· Baseball goods store

Ausport SuperStore - Australia’s Baseball, Softball & T-Ball Specialists Reviews | Rating 4.7 out of 5 stars (8 reviews)

Ausport SuperStore - Australia’s Baseball, Softball & T-Ball Specialists is located in Knoxfield, Australia on 11 Rushdale St. Ausport SuperStore - Australia’s Baseball, Softball & T-Ball Specialists is rated 4.7 out of 5 in the category sporting goods store in Australia.

Address

11 Rushdale St

Phone

+61 397641511

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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AJ Lorenzo

I contacted Ausport about an X-Plate bag I purchased that ripped along the zipper after about a season's worth of normal use. I wasn't happy with the quality to begin with and it wasn’t exactly cheap at 100. Since I can't find any information on X-Plate as a company, I am assuming X-Plate is their in-house brand. Ausport claim these bags to be "the best on the planet" on their website. Eventually, John (the owner?) phoned me up to tell me that there would be no refund or replacement and that I should have bought a more expensive bag in the first place. He also claimed that I bought it knowing it only came with a 3 month warranty. Untrue. That piece of information was only revealed to me on the invoice. When I reminded John that I was entitled to a refund or replacement under Australian consumer law, he told me such regulations were “ambiguous” and that he wasn't about to give me "the keys to the shop" – whatever the heck that means. Even better, he claimed that if he gave me a refund he would have to do the same for everyone else. This is actually how someone runs a business? I have spent a lot of money at Ausport over the past few years and it is really disappointing they don't stand behind their own products or even value their customers. The quality of these bags are TERRIBLE and they will not admit it to it. Not that they will care, but my business will go to Fielders from now on.

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R.L.C.D

First time purchaser from Ausport SuperStore in Knox. After looking around online I found their prices to be good and range of all things baseball related product fantastic! Ordered online and received my stuff the next day after choosing the option of paying for Express Post. Can’t wait to regrip my two baseball bats and tryout the indoor hitting cages at the store!

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John Flaccavento

I liked this place cause it had all sorts of accessories such as softball bats, mits clothing wear for softball in different colors and hats and practice balls as well as playing balls and also has softball cleetes in range of sizes and colors also. And softball helmets too.

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David Peake

Great service great range reasonable prices just popped in to use the indoor hitting facility

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Peter Cutting

Helpful and friendly staff. Even gave some batting tips for my son which were helpful.

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Simon Haigh

Whether I purchase in-store or online, I always find the staff to be friendly and a wealth of knowledge re all things baseball.

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Jessamie Mae

Great place with great staff and great equipment! Jamie was super helpful, friendly and nice. He also showed me around the place and gave me plenty of great advice in regards to the sport (as I’m a newbie to baseball). Wish more places had customer service like this. Cheers Jamie :))

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Michelle S

Fast delivery of baseball bat and ball for my nephew he is happy thank you!

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