Kenmore, Australia
2095 Moggill Rd
N/A
+61 733787677
To the review from Sarah Sneyd, Dear Sarah, We strive to delivery quality service, with open and honest communication. We treat each customer with respect and sincerely appreciate their business. With our dry cleaning service, we outsource it to a reputable dry cleaning company with years of experience. Unfortunately sometimes things happen. The dry cleaning company explained to you specifically that it had nothing to do with us and they dealt with you directly. We believe the dry cleaning company compensated you. Just to make a note that when the company could not locate your dry cleaning we kept you informed with the progress constantly and we made sure you were treated fairly and compensated to your satisfaction. We truly care about our customers. This is one of the examples. We used to live on Gold Coast. One late Saturday afternoon we received a call from one of the local shops told us that a customer had to pick up his dry cleaning for a wedding next day. We actually drove back from Gold Coast just to open the shop for that customer. We are trying our best to keep everyone happy. But sometimes we just can't do it all. (From Sharon)
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Horrible first time experience with dry cleaning. Dropped off on a Monday, told to come Wednesday afternoon for pickup. Arrived and they said it wasn't there (unable to explain why), and to come back the next day. I went back the next day, and they said the jacket had been returned but the suit pants were missing. They then requested I pay the drycleaning fee for the suit. Incredibly unprofessional and not safe with expensive clothing.
i am regular customer-they are hard working very reliable and very honest and do a good job
All good and professional
Deli
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