Brunswick, Australia
46 Weston St
N/A
+61 393877088
We made customised tea towels with KE Textiles. We found the quality of the fabric (100% cotton) and colours to be very good and the customer service friendly and prompt. Initially, it was confusing as there are websites, KE Optical and KE Design, that offer similar things, but they seem to be under the same umbrella. Anyway, all is good and customised orders (50 towels minimum order) are delivered within 4 weeks.
like
Very friendly team and helpful with putting together my final print - really quick turnaround and prompt communication
Customer service is so bad it put me off months ago. Wish they had better services skills because their prices are affordable.
I attempted to try and order 15 meters of digital printed fabric from KE Textiles. It proved extremely difficult to actually organize anything with anyone from this business. They were extremely slow to respond to emails and hard to get on the phone. Their customer service felt very poor and I did not feel like a valued customer. As someone who has worked in small family business I understand how busy things can be, and that all business is valued as well as the importance of communication. Unfortunately that was not the case for my experience with KE Textiles. In the end I have decided to use Next State Printing for their superior customer service, even if they are more expensive. It was definitely worth it the extra cost to be treated like my business is wanted. I will not be utilizing KE Textiles at any future point.
Incredibly rude over the phone, I simply wanted some advice on fabric to print on, and a very straight forward quote - the man on the phone rushed me, and told me incredibly rudely to just look at the website because he was far too busy - wowsas.
Michael's attitude towards paying customers is abysmal. He is dismissive, patronising and unrepentant over inferior product with clear faults.
wonderful and helpful team!
Deli
The best companies in the category 'Deli'