St Kilda, Australia
87 Inkerman St
N/A
+61 1800 150 850
Overall a great experience the first time around. Both Patty and Juan whom I met provided great service and made me feel at ease that I have already got my partner to book a campervan for her upcoming roadtrip :). The car provided to us this time was older than usual rental companies and was still good value especially hiring at the Easter time. The one I took didn't have any cruise control ( be mindful or ask if you are going for a very long trip!).
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very disappointed with this company. luckily we returned home! but we had problems with the windows and lights. the radio never worked ... the right window did not close the last night. so we had to sleep with the window open ... that's not all. When we got to the city the company had already closed and we couldn't leave the car like that with the window open. We called a million times to find out what we could do ... they sent a technician but in the end the window was completely damaged and he couldn't do anything. So we called again a million more times until they answered us and told us that we could not leave the car like that, so if something happened to the car it was our responsibility. but obviously we weren't going to sleep in a car with a damaged window being close to home! we decided to leave the car parked with the window right against the wall making sure no one could access from that side ... that's our story ... and if you ask me if I would rent a car with this company again? my answer would be NEVER
Amazing price for rentals and dropping off after hours is easy.
Loved the quick and easy transaction. Very affordable price and car was in great condition. Will definitely be coming back
Un happy with this company. Weak customer service. Check cars carefully that you renting. I rented condo campervan which is totally wreck ever.
Friendly people. Good car. Will book again.
The tank was to be returned full, even though it was practically empty at start. The place also claimed it was full at the start and never replied to the query about it. Also, they have you understand that the daily rate they charge for the tolls is all there is to it, but as it turns out you also have to pay for the tolls in full. The car had also seen better days, and we got a much better one for the same price without all the above hassles from Hertz. Wouldn't recommend.
St Kilda branch, Totally unprofessional. I have rented a car for one day using it for 10 minutes, because the battery was down. Returning the car to the branch, nobody apologized or asked me nothing. Indeed the lady behind the desk was rude, telling me. “ you can just go”. Never ever again, I would rather walking.
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