Glendenning, Australia
7 Rayben St
N/A
+61298324022
Grease trap boys do a good job
like
Just a depot for storage and maintenance of the local garbage truck fleet
Never Never Never Never use them. Very arrogant and unprofessional people. They RIP off people. They RIP off we for more than 0ne year by over charging me the services which they never provide. Worst experience with there liquid department. There manger never answered the phone... I would never use them.
Do NOT deal with this Trade Waste company. You only need to read the Federal Court consent order No VID971/2017 to see the reason regarding their UNFAIR CONTRACT TERMS. Don't be manipulated, tricked or misled by their sales representatives.
It's the worst company in the world. Cocky and arrogant. It always make traps and tricky.
That's a shame we can't put 0 star. They kept the door key of our business for more than 2 months after we stopped trading and after many requests. They said they couldn't locate it, but one day we found the door left opened, and the JJ Richard's bin taken out... They were the only ones with a key but they kept saying that they were not responsible for what happened! Problem is that with the door opened for several days many things got stolen. They didn't want to take responsibility for anything, finally returned the key, and they now want to charge us for the last services!!! We are shocked by the way they consider their customers. Very arrogant, unprofessional and untrustworthy. Our recommendation: never give your keys, or simply never sign up with JJ Richards.
We have had ongoing issues with JJ Richards that none of their customer care team really care about. We are scheduled to have a pickup between 4am and 8am and many times they come at 10-11am in the morning, when staff and customers need to park there. When there are cars there, no one ever calls or comes into the shop to see whether the cars can be moved to access the bins, they just leave it. No one ever phones or emails to say that a pickup was missed, then all of a sudden we notice our bins are over flowing and have to phone them to find out why. They are appalling, and unhelpful. Their attitude is always one of 'blame' that 'there were cars in the way' - but there weren't any cars at the time they were scheduled to come. Here is a photo to show the familiar site of JJ Richards, who don't care enough about the environment or our business, who were meant to pick up on Wednesday. They now can't pick up (after us phoning them) until Monday, I hope no rubbish flies out onto the laneway over the weekend. This has been going on for more than a year now, they've had enough chances to rectify this before placing this negative review. It's time to find a better alternative.
No care for Customer Service, I was double charged for a service that the previous week was not done due to driver not been able to go trough the road, happy not to need their service anymore and if in the future we decide to open a new business for shore I will not use their service.
Deli
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