Caringbah, Australia
220 Taren Point Rd
N/A
+61290638312
Went into James Lane today. Sunny and Will were amazing. Both were extremely professional and polite and were able to answer all of our questions. Highly rate this place, great quality furniture and we will be coming back if we need anything else. I recommend this place to friends and family. Thanks.
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Most unhelpful staff I've ever experienced.
I had excellent help from a young girl called Bilge . Bilge was very accommodating to our request and help me pick out what I needed . Extremely helpful and friendly Would recommend this place to all my friends with such friendly and lovely staff Would definitely be back here
Don't shop with James Lane or Sleeping Giant extremely poor service and business culture towards customers. Disappointing collection service, wasn't willing to offer alternative delivery methods or any gesture of good will for the disbursements of time and travel costs. Ordered a Hobart side table for collection in store, got a call on a Tuesday saying it is available for collection from Wednesday onwards. I arrived Thursday morning to collect and the table had not been transferred from the warehouse. Multiple levels of failures which are unacceptable.
Staff are very friendly and are there to help.
It doesnt matter how good your prices and your services are, once you spammed your customers and your potential customers by SMS, we will never buy from you. Shame on you.
William was very helpful and gave us several options
bought a great mattress at an affordable price, Thanks to the wonderful William. He made our store experience so enjoyable answering all questions and queries. We will definitely be back again for all future furniture purchases he should definitely be commended for being such a great person and salesman :)
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