Cheltenham, Australia
G01/75 Tulip St
N/A
+61 1300100666
AION Health As with any medical practice, at AION Health our telecommunications requirements are crucial to our day to day business operations. Because of the rollout of the NBN, we needed to upgrade our phone system from an old school PABX to an NBN compatible one. We were referred to Inspired Communications by a third party supplier and are so grateful that we were. Inspired installed a hosted phone system with minimal disruption to our business and which will save us money on both line rental and call charges. The system itself has many features which were not previously available to us like being able to make and transfer calls directly from our computers and utilize wireless headsets for greater flexibility. The system also has an encrypted faxing solution which is a specific requirement for medical practices. We’re extremely happy that Inspired will be managing our telecommunications needs going forward. We’ve found their staff to be knowledgeable, friendly and professional with a ‘can do’ attitude when tasked with resolving an issue. An added bonus is that they are based in Australia so no more having to deal with overseas call centers. I have no hesitation in recommending Inspired to other businesses, especially in the health care industry. They are reliable, responsive and small business focused – exactly what a medical practice like ours needs from their telco provider. Carol Stapleton AION Health
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We are a medical practice and our needs are usually urgent and I cannot praise Sean from Inspired enough as he is so accessible and nothing is too much trouble for him, he troubleshoots within a short time frame. Sean is a great asset to Inspired and a valued member of their team. Keep up the good work Sean.
We were having issues with our 1300 number as well as our switching to NBN, which was seriously impacting our business. Our (big named) provider at the time, was unable to fix the problems. After many time consuming and frustrating phone calls, we contacted Inspired Communications who were able to resolve both issues in a very short time. At this point we decided to transfer all of our services to Inspired Communications. And we’re so glad we did. Not only have they been professional, innovative and proactive in all their dealings with us, but our move to them will save us approximately 25,000 p.a. in telco charges. I cannot recommend Inspired Communications highly enough and look forward to finally having a long-term, stress free relationship with a telco partner that really understands our business and its critical imperatives.
Inspired has transitioned me to a great phone system and their good service continues post sale.
When we decided we were going to push forward and open up our retail store there were many challenges ahead of us. Inspired Communication was legitimately the most seamless part of our entire process. From first connecting with them, Inspired were able to remotely identify my best service provider and data and phone package. Once selected they took care of the entire process for me, within two days we had an Optus tech installing our NBN and phone lines and we’re online that morning. It’s great as a new business owner knowing that I can forward any questions on to Inspired and they’ll take care of my phone and internet service rather than dreading the thought of being on hold to Optus for hours on end. Inspired was amazing and efficient and I would highly recommend them if you’re looking to get connected, it’ll be the easiest part of your day.
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