Subiaco, Australia
502 Hay St
N/A
+61 131917
My wife and I were having some problems with her email account, and iiNet staff were very helpful and helped resolve it quickly. When I asked them if I could have my account upgraded to unlimited downloads to prepare us for a streaming service, they provided it immediately at zero cost! I was extremely pleased and extremely impressed!
like
Can rely on iiNet to assist whenever we require help. This makes life much easier, especially when we just need some explanation. We find it is always quickly and helpfully resolved. Thank you.
I can't tell you how nice it is to sit face to face with someone and not have to wait on hold for hours waiting to speak to an overseas call centre. I was given great advice on my phone contract without being pressured to upgrade my phone. I would recommend iiNet to anyone who is sick and tired of being taken for granted by bigger Telcos who have forgotten what customer service is really about.
I recently called the team at iiNet for help to close my late husband’s phone account. I was very pleased with the service I received and the matter was dealt with promptly and with no fuss. On the few occasions I’ve had to call them they have always been quick to respond to my issues. I can highly recommend iiNet for all your internet requirements
Never had a problem with iinet. Just upgraded my speed due to adding more devices to my home at no extra cost and the customer service was fantastic. Very polite and helpful team. Will not change companys.
IInet is one of the best companies I've ever dealt with, staff are always willing to helpberypatient
I received great help yesterday from my iiNet provider. I complained that my WIFI was slow. He looked at my plan and said that they could definitely improve that. The best bit was it was improved and without further cost.Now that’s what I call service thanks iiNet
My experience with iiNet has been great. In the 9 months I've been with them, I've only had one issue which required me to contact tech support. The staff I spoke to were all very friendly and helpful and the issue was resolved quickly so I could get back online. My nephew has been with iiNet for 15 years and he's a tech head. It was his recommendation that led me to sign up..... so pleased I did!
Deli
The best companies in the category 'Deli'