icollection

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Keysborough, Australia

phonecollection.com.au
Cell phone store

icollection Reviews | Rating 2.2 out of 5 stars (8 reviews)

icollection is located in Keysborough, Australia on 317 Cheltenham Rd. icollection is rated 2.2 out of 5 in the category cell phone store in Australia.

Address

317 Cheltenham Rd

Phone

+61433151747

Open hours

...
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L

Lara Sinclair

Great. I went to fix my sons iPad and they said it was in the motherboard so it would be hard. They promised no cost if it wasn't fixed. They fixed it and it works perfectly. I also bought a case and screen protector there and they gave me a 40% discount on everything. Overall it was a great experience. 10/10

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Net Barl

Be careful guys! They rip off your money... running dodgy and crook bussiness.

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Elaine Hollis

I gave one star but only so I could post a review. A purchased a product in December which is faulty. I took it back with my receipt. The rude man serving me wasn't interested the minute he realised I wasn't buying anyhing. He actually flicked me away with his hand. I tried to explain again and he just gave me a sharp NO and flicked me off again!!! Very, very rude!!! Another customer said he'd changed his mind and decided against his purchase, maybe because of the service.

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Carol Cooper

I bought an iPad keyboard less than a week ago. When I used it in portrait mode - as pictured on the box - it tipped over twice. Took it back today (Sunday) for a refund and was told they don't do refunds on the weekend! The young man thought my problem was amusing, refused to give me the manager's number and called security! When security came, he gave me a card with numbers on, telling me to ring the Repairs and Service enquiries number, which rang out. They're closed on the weekend. A young lady arrived for work and was extremely rude and walked off when I was talking to her. The young man was more than willing to take other people's money in sales, but told me he was part-time and didn't do refunds. Very poor show, iCollection. If you're open for business, you should be open for sales and refunds. I now have to go back tomorrow to get my refund. Very bad business practice, shocking customer service.

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JL2863

Honestly disappointed, had a phone repaired there and was promised warranty as long as it was free from water damage and physical damage, 2 days later my phone wasn't responding even though I hadn't dropped it.... after bringing it back to the store they claimed physical damage though there were no scratches at all!! Leaving me with a broken screen Disappointing customer service and a true lack of professionalism.

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Danielle Richards

Ok

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Dinesh Krishnan

Worst customer service and rude

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Gino De Petro

Shocking customer service, do not know their products. Sell cheap products and send you away when you complain. AVOID AT ALL COSTS.