Bondi, Australia
267 Bondi Rd
$$
+61 291305439
N/A
DeliveryIn-store shoppingTakeaway
Don't understand all the bad reviews because I've always had a great experience there. Great range of chocolates and gift ideas. Plus they open quite late which is absolutely rare for a shop in the eastern suburbs (or Sydney in general)....
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This is my first time as a customer...and it will be the last I'm out the front of the shop on a Wednesday at 12.40pm, 10 minutes after they're meant to open. And the store is dark, the "We are Closed" sign is up and no answer on the phone. This is what I call deplorable service
Quite shocked by what happened here earlier today. From the moment I arrived, the staffer was mumbling and making negative/snarky comments with bad attitude. I asked to buy some chocolate and even this felt like a burden for this lady. Several times I wanted to walk out but decided to follow-through with my purchase. I paid via eftpos and initially wasn't even allowed to touch the machine because she mumbled how she doesn't like people touching it. She wanted me to tap to pay but I don’t have this feature so she then angrily snatched my card off me to put in the machine. However, it became too much when she got very angry at me after the eftpos transaction failed (card was pulled out too quickly and she blamed me with a snarky "well maybe you shouldn't have pulled the card out so fast...") and so I stormed out after making it clear how appalled I was. Look, we all have bad days and I assumed that's all this was. But upon seeing other people having experienced similar, felt it important to add my voice in the hopes this never happens to any other customer. This shop will never see me again, but I do not suggest anyone else boycott this shop - we should all be supporting our local businesses (which is exactly what I was there doing). To the shop staff/owners, lift your game. No one who visits your store in good faith as I did should experience this.
Decent quality products, very over priced. Staff was very impolite and snobby, act like you are inconveniencing them by shopping there. Definitely won't be back.
Usually very very good and, Reliable but at 9:45 on a Monday, Someone answered the Phone and hung up whitout talking to me,And closed 5 Mins later 10 minutes before closing, Which is Quite out of character for this company who I've been visiting since before 1983, Which is why I'm worried in one hand but Unhappy that someone just HAD TO HAVE A 5MINUTE EARLY MARK IM JUST WAITING UNILTEN BEFORE LEAVING ITS TAKEN LONG ENOUGH TYPING AND CHECKING THE POST IM GOING TO DO RIGHT NIW
Good selection. Very tasty chocolates.
Great little shop that has been on Bondi Rd since as long as i can remember, Awesome selection of chocolates.
ah, probably the best range of chocolate in Sydney! selected with talent, these people know their chocolate. Stock up, they're open late which is great!
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