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Hospitality Superstore

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Fortitude Valley, Australia

hospitalitysuperstore.com.au
Kitchen supply store· Countertop store· Restaurant supply store· Home goods store

Hospitality Superstore Reviews | Rating 3.7 out of 5 stars (8 reviews)

Hospitality Superstore is located in Fortitude Valley, Australia on 116 Brunswick St. Hospitality Superstore is rated 3.7 out of 5 in the category kitchen supply store in Australia.

Address

116 Brunswick St

Phone

+61 1300721694

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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S

shawneeau

Good prices. Convenient customer parking. A bit more in store signage would be helpful though.

B

Brentos N

I'm not kidding you. Look at the picture and understand this is how I received a brand new product ! The they don't want to exchange it! I purchased a chef utility box from them at a cost of over 100. After a few days I realised the shelf inside the box was warped and falls into the box damaging my knives, the latch would pop open randomly and it overall looked like a third hand piece of equipment. I wrote to request an exchange and started getting argy-bargy from them, quite obviously they think they're above the law regarding consumer protection (they even have the in writing on their website - no refunds). I called to insist on an exchange and the staff member started bawling down the phone to me the she is doing what she's told. Literally having a mental breakdown! I have since realised the product I bought is a Aussie Chef Utility Box which they have put their own sticker over the top of and more than doubled the price. I could have bought it for 48 and highly likely received much better service. You've been warned. Avoid these shysters at all cost.

L

latif çay

Good range of products hence 2 stars Poor customer service Beaware when asking for a price or on display, got quoted for something worth 175 thinking that was the price then got slapped the Gst at register very sly and deceitful to qoute prices without gst, samething with ticket price on items had price on it. Then went to pay for it got hit with gst. Should atleast put price plus gst. Will be back to me original supplier for catering equipment

D

Daniel Fay

Great store, lots of handy kitchen supplies, including the Grappa Glasses o was looking for !

G

Geoff C

Extremely rude behaviour from staff. Advertised closing of store 5pm, this should be "staff will be driving away at 4:59pm". Should have read the shocking other reviews before getting in my car. After travelling for 45mins in city traffic (gps quoted 31mins) arrive and standing at front door at 4.55pm, to find door already locked, lights on inside and staff member at counter. Staff member immediately ignores me and disappears out back, I stood waiting at door till 4.57pm to watch all the lights go out. Return to carpark and note 2 staff members getting in their cars at 4:59pm. When raising the point with them all I got with an attitude "we're open at 8:30am in the morning", yet at that moment in the car park according to their advertised time they were not supposed to be closed ! Not impressed, Only wanted one item and had the item number ready. Picky maybe but clock watching staff should be docked their wages, clearly sloppy management if there is any management at all. And yes my clock time was 100% accurate. Now I have return empty handed, endure traffic through CBD and highway for another 45 minutes.

D

doisp2002

Great store but one VERY strange saleswoman with too many weird comments.

E

Emma Crameri

Great range of well priced kitchen gear.

V

Vincenzina Bourke

It's a very nice clean place and the staff was very friendly and helpful

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