Hobart, Australia
Shop T11/49-51 Murray St
$
+61362311406
N/A
Friendly and very helpful staff, and great service! I went into the change rooms with multiple items and they were extremely helpful to me in picking out clothes, particularly Ashley and Chris(?). I left with a couple of things like leggings and tops. It was a great experience and I will be going back.
like
Took in a pair of tights used for a (gentle) physio bike and pilates, the seam inside my thigh had come apart. I thought they may be able to repair it as their items aren't cheap (you pay for good quality). They weren't a recent purchase but hadn't had tough workouts. The store replaced the item immediately, I was very impressed and appreciative. Great service, they weren't my first purchase there and certainly won't be my last.
The best gear and amazing service, every bloke should shop here....
I bought some shorts and was told that if they were the wrong size I could return them, I went home, wore them once around the house and realised they were too small. When I went to return the shorts I was told that I bought them with a different card (which was wrong) and then told that because I had worn them I couldn't return them, despite only wearing them once, not having washed them, and there being no marks. And this even after I was told about the holiday return policy.
We received the worst customer service imaginable from Michelle yesterday. She made shopping at Lululemon in Hobart a hideous experience.
I went to get to checkout and was told my current size was to big and went back and forward with the lady telling her it was right but I was told it was not when had the same pair at home!
Smaller shop compared to mainland very very busy very hot ( not good for trying clothes) staff are good sales people
Great customer service on returning goods in exchange for other items.
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