Hobart, Australia
122 Harrington St
N/A
+61 362359650
The staff were friendly and well organised. It was easy to book, pick up and return the car. Car was nice and clean and worked well, with only 2000kms of use.
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Absolutely amazing service from the AutoRent Hertz team! Throughout my trip, I had some small issues but I received amazing help from staff members named Andrew and Kevin. The amount of effort and care they took in ensuring my issues were resolved turned what could have been a bad experience into one where I could resume my holiday with no issues. Andrew also made the effort to reach out post the holiday and ensure everything was fine and that I enjoyed my trip. This was the first time I've ever used a camper van and it was one of the best holidays ever! Will definitely return when I can to use their services again. Would highly recommend anyone to use their services when visiting Tasmania!!!
I purchased an ex rental car with Hertz Hobart recently. The team were an absolute pleasure to deal with. Nothing was too much trouble and they were all so warm and welcoming not to mention experts in their field. The 2017 Suzuki Baleno runs perfectly and I would go back to them for a car any day of the week. Can't praise them enough!!!!
This is a satisfactory car rental experience!
Amazing customer service have helped me so much they have been my wing man through and through thank u so much. Nadina
Highly disappointed with Kim from the reception. Customer service was appalling.. Any question I had seemed to be too much work with constant sighing and eye rolling. Over heard her on the phone to others and realised her poor service didnt apply to just me. If I was management I would certainly reconsider her position in customer service. Perhaps shed be better in the back room behind the scenes
Both Jess and Peter were a pleasure to deal with and answered all our questions and made the whole experience painless and fun
Had to cancel my trip to Tas literally a few hours into it to rush back to Sydney to catch the next flight home to the US before they closed the border. I couldn't find the return depot and after looping around a few time I had to park my rental in the lot and just planned to ask for forgiveness since my flight was in less than an hour. The Hertz agent was so kind, told me not to worry, and assured me she would get it sorted out. At that point I did not expect anything more than being able to get home safely. They actually gave me a partial refund to my credit card since my lease was for 4 days. A service. Highly recommend!
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