Hawthorn, Australia
Unit 1/7 Thomas St
N/A
+61 398191777
DeliveryIn-store pick-upIn-store shopping
Great products at a very reasonable price and even better customer service. I ordered lights through this company and unfortunately one light had a broken cover. I rang the company and they sent a new light out to me straight away. Couldn't be happier, would recommend this place to anyone :)
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Very happy with the price. Delivery is also very fast, I ordered on Monday and received on Wednesday. Thanks for the help!
Terrible experience. Ordered online, waited for 10 days, no follow up email re distribution. A number of phone calls where it was promised the items would be sent next day until eventually told they were waiting for stock. Advised to cancel the order and refund my money and told I had to speak with a different person, they’d call me. So next day I have to ring and am told that order had been sent that day. Items arrive, one of the two bulbs broken and honestly I couldn’t be bothered following up as these people are hopeless at communicating and/or returning calls. Just don’t bother online - perhaps they are better in store?
Nice shop to visit as the staffs are always helpful and informative. Highly recommend
Lights never arrived from courier. But great news - was told I could come in to the store and pick up some free replacements. Take the afternoon off work (since not open on weekends) but told out of stock. But great news - owner says they will order them in for me. But after that I hear nothing and owner won't return emails any more. Previous purchases went OK but that's the last sale they get from me.
Got some new replacement lights for my apartment, apparently they don't make this type anymore but was easy to find a new version to replace them. Fast shipping new bulbs work great.
The LED lights are very good quality, much better than I have obtained previously from mainstream retail stores. I really like the illumination that they give to our beach house - it had previously always felt a bit dark inside. The lights arrived promptly, and were well packaged. When installed, one of them was emanating a slight buzz - I contacted Light Store Online, and a replacement light was promptly organised and at no cost to me. That new one has been perfect. I will have no hesitation buying from them again, and/or recommending them to friends.
Thank you very much for your help,Terence. Well done! 5 Stars service!
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