Adelaide, Australia
230 Franklin St
N/A
+61 882334800
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible seatingWheelchair-accessible toilet
They rode my motorbike without a genuine cause or my permission. I took my brand new motorbike to them on 12 Feb to have a siren kit fitted to my alarm. I noted my odometer reading and took a photo of it on my phone as I normally do whenever I drop off a motorbike or a car for service. When I collected my bike the odometer was 2 km higher. I asked why my bike was ridden and after checking the job-card the clerk told me that it wasn't. When I told him that it has because my odometer has changed he went and spoke to someone and came back and told me that they rode it because it was necessary to test the siren kit. Since then, I have rang 3 different Harley dealers and asked them whether it was normal to test ride a motorbike as part of installing the siren kit? NONE, of them said it was standard or necessary. If people want to ride expensive motorbikes then they should work hard, save and then buy one. Breaching peoples' trust and riding their motorbikes without their permission and then trying to cover up what they did by lying to their customers is not a good look. I will NEVER take my bike to these people again. Once you breach peoples' trust you do not deserve to have their business.
like
Has some nice bikes on floor but none of what I want immediate
Harley Heaven is a great place to buy your Hog or even just to go in and browse. Michael, Yang and Richard are great guys and will bend over backwards to make sure your needs are met. The service and parts team are the best as well. They did a great job putting some after market parts on my new Hog and in super quick time. I would thoroughly recommend Harley Heaven to anyone wanting to buy a Hog or even just to browse for clothing, parts and or accessories. Keep up the good work team.
Had service and tyre replaced. Took 4hrs some extra unexpected costs but happy with end result. Staff excellent
Absolutely Awesome Bikes and Staff. Brought Myself 2 Bikes.
Could not thank these guys enough for the brilliant service & help in getting my fob (new) reprogrammed after losing my original fob "and not having any details of old pin" & back on the road. Amazing crew to deal with.
Friendly, Welcoming and Knowledgeable. I had the best experience purchasing my first bike. We only went down to buy gloves to do my 2days learners and left signing for a bike. Thank you all for making this experience so easy and bloody fun.
Just had my bike serviced by HH excellent job as always this bike I bought brand new always looked after the bike
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