Hallam, Australia
135 Wedgewood Rd
N/A
+61 1300734253
Staff are friendly and knowledgeable. Called for a quote and was directed to someone who was able to advise on the product for my needs in only a few of minutes. Once ordered the parts were delivered promptly and without issues. Thanks to the Valen team.
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Scooter World have been clients of Valen Power for nearly 3 years. The level of customer service has been excellent. The test of an organisation is how it responds when things go wrong. Whatever hiccups we have are dealt with in a timely, efficient and friendly manner. I look forward to a continuing positive relationship.
We purchased a battery tester from Valen which was lost temporarily in transit, the customer service team was amazing, they went over and above to get us another tester so our remote job was not affected. Amazing company to deal with.
We have been using the Valen batteries for our mobility scooter business for over 5 years now and have found them to be the most reliable batteries in the long term. In the scooter business the scooters are only as good as the batteries and our reputation relies on good batteries . Valen batteries are a excellent balance between cost and quality. highly recommended. John McDonald Managing director Scooters and Mobility Northern Victoria
As a mobility service technician, I have been using Valen batteries for mobility scooter and power wheelchairs for the last 3 years now and have found the battery performance to be the most reliable. The customer service from Ian and Steve, as well as the girls over the phone is excellent in every way, highly recommended.
I have always found Valen Batteries customer service excellent. Quick turnaround time on ordering with free delivery. Warranty Claims - always dealt with quickly. Excellent communication, ALWAYS happy to help.
Easy to deal with, very competitive prices, fast shipping, highly recommended.
Great product support and customer service. Very happy with the battery too.
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