Cabramatta, Australia
56 John St
N/A
+61297287928
Previously used HH to transfer money to Cambodia and the service and rate were satisfying. However, the last transfer made ran into great difficulty and wasted a great deal of time. In the end, we weren’t able to transfer the money. They even charged the transfer fees citing the recipient’s bank account details given to them was wrong. We know it was not the case since we checked and checked with recipient’s bank and they have confirmed to be true. Not to use HH money transfer again..
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I just went to their office to ask some questions. A young staff member was very helpful, but a little while later, a fat woman in a black shirt said that she wanted to drive away the client and did not want the young staff member to support me. they work so badly
Due to covid-19 I am unable to travel internationally like many all around the world. and to use an ATM is a big rip off especially the fees from my bank at home!! Hai Ha money transfer has allowed me to exist here in Vietnam without the financial stress until such time as International travel returns to norm... Thanks so much to their amazing service and communications..:-)))))) I highly recommend this company 100%
This is very best services I have ever had and used for dozen times. Quick transfer just within a day and very good rate. Highly recommended for everyone need to send money home, like Vietnam.
Great staff, great service, great rate. Easy online transfer n fast service too. Thank u
Quick and easy money transfer with electronic banking. I personally appreciated Duyen (HMT consultant) who guided me through the process of creating online account over the phone last month. Now I can send money anywhere in the world while I am still at home. By the way, some HHT branch staffs definitely need retraining on customer service. Competitions are high and regular customers will go somewhere else to do their business if branch staffs are naive and unprofessional.
DO NOT SEND YOUR GIFT WITH THEM. (Higher rate, lower quality, worst customer service) I was sending a parcel of goods to Vietnam with Hai Ha 'gift' desk on Sunday morning 15/11. Was served by a middle-aged lady. Her process is all over the place, and her attitude is trash. After dismantling my parcel to count the items inside, she forgot to put it back inside. Goods placed every where. She didnt ask me for detail of the receiver nor explain me the process when it arrived. I understand it s a transactional place, and do not expect top notch service. But this is way below the bar. Later i do know, there are other places in Cabramatta transport gift with much lower price, and door to door delivery. Disclaimer: my feedback is for the 'gift' desk. Have not dealt with money transfer team, no opinion from my end.
Super professional system, best money transfer i have seen, quick response and helpfull to support me and my sister when we setting online account. Do not know what her name but she is very patient and friendly to us. Cheapest fees ever btw.
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