Ultimo, Australia
Shop 217/1 Bay St
$$
+61 292111085
N/A
DeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerKids' menuVegetarian optionsWine
The burgers here were good and value not too bad. The service was exceptional under the circumstances as there was one worker taking orders, cleaning tables and delivering orders for the entire store. Come on give this poor person some help. It's a busy shopping centre and I'm sure you guys can afford 2 young people to do this and not just one.
like
Always awesome tasty burgers with friendly service. Our kids love the kids pack and the latest heroes toys. Waygu beef burger was super juicy and full of flavour. The chips share plate is always a family favourite. Highly recommended.
It was a miserable day outside so we decided to go shopping at Broadway. Lunchtime came and we walked past Grill’d and decided to stop in. Even though the place was jam packed and super busy the young guy that took our order was really friendly and warming as well as had a great sense of humour. There was a couple of guys(couldn’t say gentlemen) that were being extremely rude and disrespectful at the counter but the manager(Alex) handled the situation with professionalism, courtesy and total respect, even though the guys didn’t deserve it. The other server was so great he diverted the waiting customers to another register and continued with his happy, warm, friendly service and got them all all sorted. If these guys actually call head office or leave a terrible message about Alex or the staff, it is totally uncalled for. Thank you Grill’d Team Broadway for making our Sunday lunch a good experience.
Went today at grilld Broadway had an argument with another customer because he spat on me but then a manager compensated with a warm can of coke ,but then finally ordered the crispy bacon & cheese burger and it was absolutely disgusting ! I loved it I recommended it to the jewish marching band on George street and they spat it out , will be going back love your burgers, also furious that you can’t do your fries gluten free, I’m on a gen z fad diet although I’m not allergic to gluten I’d like to stay a supreme girl boss babe status and only treat my body like a temple , I did threaten to jump one of your staff today , told them to meet me outside of Lotus Dining , but never showed up , regardless your food is garbage and will be definitely going back!!! Amazing work Grill’d Staff team at Broadway props to you for making my burger with love
Excellent food with brilliant and friendly customer service! Well done!!
The burgers here are delicious! I had the waygu burger with the truffles this time and this is definitely my favourite. The customer service is also good. The shop has limited seating capacity so its best to take away at the moment. I will be back!
Fantastic service! I was visiting with a friend of mine who’s allergic to eggs. We’d asked to have Mayo on the side and our burger came with Mayo separately. We have really felt looked after with very attentive staff checking on us and making sure the food is as expected. The best Grilld service.
Very nice food and service but hard to find seating when busy. Shush a shame really. Very nice young man to take our orders though. Nice and polite and patient because of my food allergies. Really good food but better to get takeaway
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