Mount Druitt, Australia
Carlisle Ave
N/A
+61 296258400
Toilets
Wheelchair-accessible toilet
Wasted so much time because the forgot one vaccine for my daughter. Such a disappointment I didn’t even get an apology for that mistake.
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Dr. Gallardo in my opinion should not be practicing medicine. I went in after a large fall that left my arm and shoulder unusable and in intense pain, and was told to use hot and cold packs within a minute of sitting down. She then wanted me to sign off that the consultation was done. I had to push for her to ask if I wanted an ultra sound. She also was only prepared to give me one day off work since she thought it was nothing. It came off as though she didn't believe a word I was saying. I came back the next day and another doctor looked at the results of the ultrasound and told me to get a steroid injection because he uses them for strains. I then went to a much better doctor at a different clinic and he immediately did a visual inspection, range of movement inspection, then ordered an X ray and ultrasound. Turns out I had fractured my arm, the hospital ER he sent me to told me that an X Ray is standard procedure for trauma to check first and that I should not continue going to GWMC since it was so incompetent. Had I chosen to get the steroid injection and started using my arm as normal I could have done even more damage. Gallardo in my opinion does not deserve the medical license she uses and could not care less about my opinion about the pain I was feeling, she was ready to push me out of the office after a minute. Pathetic. The better Dr. I went to, despite being so busy, took the time to actually check what was wrong with me and showed great empathy.
Why do you people never answer your phones?? And when i come in to see a doctor you are answering phone calls like nothing... please, lets get it together. Your a medical department for goodness sake.
Worst experience. The receptionist didnt asked me whether i want to see female doctor or male. This is my first time and no idea wats going on. She sent me to male doctor and then after listening he said u should see female doctor. Then female doctor was bzy and i had to wait more. dnt knw wat to say very angry.
The staff I see are professional and have a discreet sense of humour that’s appropriate in that environment. I can be quite the handful on good days and was a bit like the awesome “Sheldon Cooper” character when I was there and they were lovely. Did they have the services I need, yep, they send reminders for checkups and vaccinations. I need a break from having to stress about that like with my previous practice. So bedside manner is professional, services are great, location is great, practice is tidy and functional. I can’t complain at all.
Terrible experience with Dr Harding! She was incredibly rude, continuously interrupting while I attempted to describe my symptoms and did not let me finish a single sentence. Not to mention very condescending and dismissive of my concerns. I have never felt so disrespected while seeking advice on a health problem that is genuinely concerning and frightening for me. She failed to explain her rationale for her recommended treatment even after I asked multiple times and after I continued to express that I did not understand why I required what she recommended. I waited over an hour for my consult with Dr Harding only to be rushed out within ten minutes with no more information than I had before I went in. I feel I have received very poor care and will definitely not be returning to this medical centre. I have never before experienced such a great level of indifference and lack of empathy and understanding from any other healthcare practitioner in the field. I am not writing this review with malicious intent but only to share my honest personal experience so others may benefit from reading it because all clients deserve quality care.
Disgusted with Dr Gallardo. I pre booked the last appointment of the day, a double. Some Filipinos with a baby came with no appointment, so she saw me for 5 minutes, rushed me and was not interested in my problems what so ever. Do not waste your ti e with her. A very racist practice that are only interested how many people they can get in and out the door. Go to Mt Druitt Medical or anywhere else, even a vet will treat you better.
Highly recommended. Great doctors & staff.
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