Wetherill Park, Australia
11 Ormsby Pl
N/A
I purchased a 9kg blanket for a friend for Christmas 2021 to relieve their anxiety and instead received a 5kg blanket. I asked for the correct blanket to be sent and after waiting well over a month for a reply and after sending a second message they sent a second 5kg blanket... I have asked again for the blanket that I payed for to be sent and this time have not received a response nor the item that I payed for and still have not after over 4 months since I payed for it! I highly recommend that you avoid this company.
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DO NOT PURCHASE ANY item from gravid.ca or gravid.com.au! You will never receive your product. I made a purchase on Nov. 30, 2020. I'm still waiting for my order more than 5 WEEKS ago. They will take your money immediately after placing the order. Their customer service is useless, they will blame the couriers saying your product is shipped and you can not cancel your order. When you ask for proof, they will send you a shipping label that has been created, just a label... zero evidence of the item being picked up or in transit. I WILL NOT RECOMMEND THIS COMPANY TO ANYONE! I wish there was a ZERO rating ALSO NOTE: THEY ONLY POST POSITIVE REVIEW ON THEIR SITE!!
Deli
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