Hurstville, Australia
Shop 6A/225H Forest Rd
$$$
+61401645487
N/A
I just realized when i purchased it, there is buy one get another one for 50%. The lady who worked today should offers that in counter.. when i said could i get that deal? She answer no it is too late you can get that deal in same time when you order, we have the poster you can read before you placed the order. And i told her that not everyone will noticed that Poster and as a customer service you should tell customer when you take order especially not busy at all.. definately will not coming back..
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I come to buy tea at this shop 3-4 times a week, but Today's female staff, the service is terrible. Play phone, ignore the service And speak in a tone that shocks emotions to the customer
I ordered the royal pearl milk tea with pearls and taro milk tea with pearls. The only thing I like about this place is the buy one get one fifty percent off. However rhe taste of the pearls was nice and soft, but even when I asked for little ice, the ice diminished the flavour due to the use of money saving. This deflavoured rhe flavour of the tea and hence, would not recommend unless on a budget.
The customer service is very poor and especially the staff are very rude. Its been many times that i have been getting their rude behaviour without any reason. They are not taught enough how to behave. Its disgusting. Please train your staff on customer service.
Very disappointed, rude staff and focus on their own talking, poor customer service.
Read a lot of reviews on the service being bad, but my personal experience here was perfectly fine. My drink was made really quickly, and of good quality. The drinks here tasted the same as any other chain to me, and the 'buy one get the second for half price' special makes it more worth it!
one boy and one girl very rubbish service , never come back again .
nice pearl milk tea
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