Brandon Spain
Has anyone had a bad experience with Mini on the Gold Coast Queensland Australia , I Bought my Mini Club man a 2016 Model ,31/01/2017 a Demo Model with 5,000 klm on it , Its now 8/11/2020 , And the car has 80,100 klm and just had another service, the Tubo is blown , and when I Brought this car 54,000 I also paid in advance 1,800 for a 5 year service, now Mini Gold Coast is saying that, I missed a service at 30,000 , and I'm still not sure how that even happened because it shows every other service since then , they are now saying even after 40,000 km , My care isn't under warranty and It's not there problem , they have said mini will however pay %30 only in parts but I have to pay the rest 6,698 that doesn't include labour, I have now written to fair trading, Current Affair .And Mini Australia haven't returned my calls, Mini has taken 2 weeks to get back to me to tell me its not under warranty they have given me a lone car for the last 2 weeks, or is it a rental at 6,698 plus fuel and insurance, Guys I really need your help because Mini is trying to pass the buck and responsibility, I was never told that because a service was missed its no longer under warranty because if that was the case , I would have got rid of this time Bomb lemon, no Text messages or email reminders not even the service on the dash came on as if it did it would have been booked in like all the other services that was done, I feel I've been extremely let down by Mini Gold Coast.
like
Report