Glen Waverley, Australia
23 Railway Parade N
N/A
Called ahead and booked a room for 5 people last night, they confirmed over the phone that it was all good. Arrived and found that the door was closed, there was no sign the place was even open and operating. Called the number asking what’s going on, the guy just hung up on me. Called again, he asked how many people there were, after I told him he just said that there was no space and hung up. Absolutely pathetic excuse for a business. No matter what you do, do NOT come here. I would give 0 star if I could.
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Went on a Tuesday night, the place is just like any standard ktv place with plenty of rooms. The staff call button didn't seem to work very well, we went on a Tuesday night and there was only one staff member that's why maybe service took quite long? The system itself was fine but didn't have an English option for the language which was a little annoying but I understand most of their clientele would be Chinese so wouldn't be a big issue usually. The Japanese language input also didn't seem to work super well with only half the alphabet being able to be used for some reason. But over all was a good experience would come again especially for the affordable price on weekdays
Looking for a night out but don't want to travel all the way to the city? Love to sing or listen to music with friends in your own comfortable private room? In the Glen you'll find this gem. Sing your heart out or just chill with friends and enjoy some beverages and snacks. Some may enjoy dice games as well. Great to be able to enjoy this in the suburbs!
Very bad customer service as the front desk (both girl and boy) are extremely rude and unfriendly. Room is smelly. Very old technology and run down. Worse part of you have to manually walk out to the front desk to order food/drinks. Food serving is very slow. This place is so under staff to cater your needs. Won’t come back again!
Not bad for the suburbs. Would be good if they had a later liquor license and closed later. Alcohol is watered down too.
Good sound proofing, the alcohol selection is decent and the rooms are great for large groups but some of it have poor ventilation. Service is okay. Forget about the food as they're nowhere near satisfying.
Good selection of songs, and reasonably priced rates, with food and drink included for the cost of the room. The karaoke machine menu is only in Chinese, but it is easy to navigate, and English songs are aplenty.
20 for a jar of soda water is pretty expensive.... If you come here just be prepared to spend some
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