Coburg North, Australia
2 Dairy Dr
N/A
+61 393540735
We had such a pleasant, and professional experience with Glassware Imports! It was refreshing to have supplies arrive when they were promised. Perfectly packed, and we were kept informed the whole time! Thank you for making things a little easier to run our business. Many thanks x
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Ordered glassware from here which arrived broken due to inadequate packaging, some also arrived scratched up. After doing a test burn, the paint on the container stared to peel off and not the look of a quality end product. The products are imported from China, very cheaply made and could probably get better quality from a junk shop. There is no pre or after service customer care. I would advise to stay clear.
Place a huge order, out of 4 boxes, 1 arrived with the contents broken, no external damage to the box at all. The glassware inside had no bubble wrap or additional packaging material, and was probably broken before shipping. They don't offer any protection or accountability for poorly packaged products, just blame it on shipping, as a way to send damaged items without loss of income to the company. shipping was already overpriced, and should have insurance included in that price, its all just money gauging. I have received another huge order from a wholesale account so was about to place another order, but will look elsewhere now. They just lost a 15k per year account now
The ladies at Glasswares are very friendly & always willing to offer advice & help and provide great professional service. Whenever I place an order online the service is brillant. I receive confirming of my order being, packed and shipped within a day or 2 even in this busy time of COVID. The website with inventory stock numbers is so informative and helps when dealing with my customers orders. Thank you for your great customers service it goes a long way.
I was let down by my candle supplier when I placed an order close to 4 weeks ago, only to find at the end of last week a refund in my account with an email telling me they were out of stock. So after googling I came across Glassware Imports and decided to give them a try. I was truly shocked when I had my order on my doorstep within days of ordering and their prices is at least 20% cheaper! I know where I will be shopping for my business from now on. Thank you so much for your efficiency, it is greatly appreciated.
The ladies at Glassware Imports are fantastic and so very helpful. Delivery time is quick,. You guys do an awesome job. Thank you so much for great customer service....10 stars if we could!
Highly recommended.Good quality products, fast shipping. I got my order within 10 days of purchase (which is rare to come by these days). Would love to see more options for the wax. At the moment they have only soy.
I want to say thank you to Glassware Imports teams for continuously providing great customer service. Despite the pandemic your service has been nothing but consistent and great! I love doing business with you guys! thanks! Ira Cvetkovski
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