Augustine Heights, Australia
5/21 Technology Dr
N/A
+61 734705666
The team at GJ Garnder Springfield have been like our second family. They keep us updated and respond to all our queries in a timely manner. This is our first build and we have been given lots of support and guidance through the process. They have made it as hassle free as a house build can be. We highly recommend the team at GJ Springfield, especially consultants Peta and Kayla!
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Our Experience with GJ Gardener was great. Very professional and very responsive. Shout out to Peta who was exceptional in her service, response and actually listening to us in what we wanted in our house. She was more than happy to spend hrs listening to us and making changes as required to suit our needs. Highly Recommended !!!
WORST NIGHTMARE!!, turned our whole experience of first build into absolute nightmare…right from one GJ Gardner Franchise going bankrupt to dealing with QBCC on our own to our file handed to GJ Springfield by the HO….3 supervisors no communication always had to ring to get updates…never return calls…..days with no one on site….dragged job over promised date…….big changes without consulting us…. left site unlocked stuff got stolen……failed practical completion several times by an independent building inspector….wrong paint on wrong walls…invoiced without stage been completed…..wall peaking everywhere inside and outside….…..wobbly toilet sliding doors got our guest locked in……within a week of handover…. could not fix it said “not installed correctly so cannot fix this too bad”. BBQ installed with a big gap underneath and no plate installed…have been chasing since handover 6 months no response…called several times left many messages, emailed so many times….no replies…. Absolute ZERO CARE FACTOR had caused so much STRESS…….so very very unhappy over all…in the end got sick of them and took handover without things being completed……..OUR PERSONAL EXPERIENCE HAS BEEN VERY VERY BAD with GJ Gardner!!!
Iain and the team at GJ Gardner Springfield were wonderful, making our dream home a reality. The entire team are thorough, approachable and professional. I would recommend them for anyone wanting to build their own home.
Starting from the beginning with GJ Finance with Rachel was an absolute pleasure. As first home buyers the whole process becomes very daunting and looking to spend soo much money Rachel made us feel comfortable from the get go. Once all that was done we found ourselves sitting with Kayla. What else can we say about Kayla other than absolutely amazing service and always had our best interests and made the whole process a breeze. Kayla went above and beyond to help us redesign the rosewood 225 into our dream home. from moving the laundry from one end to another to adding our own flair. Once the building started we again felt instantly comfortable with Carl our SS. Carl understood where we were at and finding out your going to have a baby the same time the house starts puts a lot of stress on everyone. Carl always kept up us to date and was always honest. Can't thank the GJ team from Springfield/Ripley enough for making our first home a dream come true!!
these guys are awesome
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