Geraldton, Australia
2/179 N W Coastal Hwy
N/A
+61899211899
Really good service and extremely efficient. We are travelling across Australia and had our van booked in for a general service before we head back to the East Coast. Although the whole town had a black out due to the cyclone. Theresa was able to fit us in the next day when power came back on. They replaced everything that needed to be replaced and gave us a list of all items they checked and their condition. Thank you for making us feel confident and safe to drive the van for the rest of our trip :)
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Whilst travelling to Shark Bay we blew an air bag in our rear shock absorber. We stopped at Ultratune Geraldton not knowing what the problem was. Although they where very busy Ian at Ultratune said that they would have a look but wouldn't have time to fix the problem. After diagnosing the problem Ian rang around to find the part. Mercedes wanted 2100 for the part so he kept ringing around and eventually found the same part for 400. He had the part air freighted to Geraldton. Ian and his team came in on Saturday to repair my car. They also allowed me to use the workshop to park my boat in overnight, so that it was secure and gave me a courtesy car to use. This turned out out to be a great experience. Thanks to the whole team, for going above and beyond and helping me and my family.
Amazing customer service from a truly professional operation. The management team went to great lengths to ensure that I received the best possible outcome for my vehicle. I would highly recommend them to anyone.
I've been to ultra tune 3 times now and I've found the staff to be competent. Ian really goes in-depth when explaining what work they did on the car.
Ian and the crew , and the lovely young lady at the counter are exceptional at what they do , 5 stars every day of the week , strongly recommend!!
No mechanic on duty on a Saturday morning in Geraldton, but Ian was terrrific. Obviously knew a lot about cars and was able to talk us through it and address our concerns. Thanks
Ian and his his team were great when we had an issue with a fuel filter on a trip North. One phone call and half an hour later we were back on the road. Friendly, efficient service. Thanks Ian.
Had the most amazing service. These guys know there stuff. One happy customer.
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