Geelong, Australia
95 Malop St
N/A
+61352010232
Awesome deals and lovely customer service! All very happy and make your full shopping experience a breeze! Definitely will come back :)
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Ordered items online and was informed they would be available for pick up in 2-3 days rang to check and was told Ally never deliver items in 2-3 days it takes sometimes weeks .....I checked with head office to make sure before I purchased , these were supposed to b e Christmas gifts for my grand daughters so not happy about this
I like the staff in Geelong especially Jess the manager in the store! Ally has a range of dresses and girly clothing! I wish Jess will stay in the store longer! So lovely staff!
The staff here are always so lovely and not judgy at all like some of the other Ally stores I've been in. I'm a size 12-16 in Ally (give or take in the style) and these girls have always been able to help me find what I'm looking for in my size without any nasty comments. I live in Bacchus Marsh and I'll go to this one before I'll go to my local.
Avoid shopping here at all costs possible!! Bought a 60 dress the other day, went to put it on and the zipper snapped. Called the store to tell them what had happened and they told me it wasn't there problem and they refused to fix it. So they sell clothing that's clearly broken, then when asked about it they will tell you it's not there problem and it's your own fault! Thieving at its finest!!
Some of the girls show actions as if they dont want to be working there let alone greet the customers and help them find what they need, was very poor service I tried to return a skirt for a bigger size and the lady was very rude about it and I wasnt able to return it and exchange for a bigger size. I feel that she couldn't be bothered helping me look for a bigger skirt. Very disappointed because I loved this shop until I experienced how poorly treated the customers are today.
Bought a top for 5 and it was excellent quality. When I went up to the register to make my purchase I experienced okay customer service. The girls that were working in the store obviously don't want to be there.
Worst customor service imaginable highly suggest not shoping here
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