Fyshwick, Australia
Canberra Ave
N/A
+61262805294
Good -Under carpark at Canberra Outlet. -Friendly staff. -Variable birthday theme. -Cool environment. Bad -Expensive but multiple pass will be solution. -Credit card surcharge. -Often they started to tidy up the place bit early. It was 1730 closing time but they started tidy up around 1630. Except few tables, they were ready to close already at 1700. But staff didn't give me any pressure and reminded me that they would be closed at 1730. This is a real minor complaint because I believe that staff needs enough time to clean and tidy up this big playground.
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Spot for the kids to go crazy and let some steam off!!! Equipment itself is quite good, our kids tend to go wild for an hour or so before they are all exhausted. There are plenty of tables for the adults to sit down at and relax as well. Note kids need to wear socks for the equipment. Parties are pretty controlled, the kids are marshaled into rooms and well looked after. Cafe food is average and a little over priced. Note you cannot bring outside food and drink in.
Play ground much better then Kids city. Adult food platers very nice. Drinks menu needs expending as NO Ice Coffee, worse still was the response from the staff "Do you know how to make one". Menu is over priced the drink below is a 6 milk shake. No other place chargers for Adults. No I don't want a free coffee.
Lovely staff and great venue especially for birthday parties. I've had two parties there this year for my children, and the venue (room and play area) were so clean. The party host was super organised too. They are also really generous, supporting my son's school fundraiser. Thank you Monkey Mania! Keep up the great work.
Am surprised at the volume of negative comments below as we had an awesome time at monkey mania. My one year old loved the toddler area, and it was so cheap. It was only 9 for my toddler, and both of us (parents) plus the vouchers for a drink meant two free bottles of water. I don’t know what people are complaining about, it was great thank you :)
Been here for quite awhile. But I cannot recommend the cleanliness of this facility. Sure, they said its clean might be the dining area. But the play area is a bit of stinky? And that corner where people going in and out of the toilet and the play area where kids crawl Right outside the door step of the toilet? Gross! Should have a barrier and cleaner csrpet flooring?
Why do venues think that adding a surcharge is a good idea, it doesn't make sense when you pay 50 to get. The cost of taking cash to the banks is more labour costs and risky that staff are holding thousands of dollars in public. Bad policy by the owners! Daugher had a little slide burn and the staff had no burn cream, staff did their best with ice pack and they said the first aid kit was low on supplies. Venue fine but surcharge let me disappointed.
Went here the last day of term and I was charged school holiday fees. When given the drink voucher I ordered a soy latte and girl told me it was 0.60 extra... this did not happen the time before. Service and manners were really poor. Toddler area is ok but older children will make the most out of this place. Toilets stink and are not clean. Food on offer is typical "kids" unhealthy food. Would definitely not recommend, I also don't understand why these places charge parents. Better to let parents in free and make them pay for their coffee of choice.
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