Invermay, Australia
126 Invermay Rd
N/A
+61 363269000
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Furniture City, Launceston Invermay Road - Up until they took our money, service and friendliness has been good, however, this has been fully overshadowed by lies. Having explained that a quick delivery was important to us, we were told that the store receives a delivery every month. They had just received a container in and so delivery would be 3 to 4 weeks as they don't wait for the container to be full before shipping it from Vic. We are now into the 6th week of waiting for Australian made items, and were told today the furniture is still at their depot in Vic. Clearly they do wait for the container to be filled before shipping. The usual Covid excuses are given which no longer washes with me- the borders have been open since January! I'm so fed up of companies taking the full cost of items and holding funds for 6 weeks or more - we could be earning interest on that money. I specifically didn't go to Harvey Norman and get the suite I really wanted because they wait for a full container. I'll be shopping 2nd hand in future - I've had a gut full! If you are in a hurry for your items and they are not in the showroom, don't buy from these guys!
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Very good service... Would definitely go there again
Ordered some stools in September...3 months down the track......still haven't got them. Salesman never followed up with phone calls or emails. No customer service at all. Asked for a refund and cancelled the order. Very disappinting experience.
I ordered a couch late last year, knowing I would not receive it until mid - late January due to it being ordered over the Xmas/New Year period. Towards the end of February when it still hadnt arrived I was offered a refund of which I accepted, of which I still have not received.. Now over a month has passed since this was supposed to happen, I have made numerous phone calls being fobbed off and getting no where! Take your money elsewhere and don't waste your time dealing with these people!!!
Good value furniture. Exceptional staff
Fantastic Service. We have purchased alot of our furnature from here. Will be back in the future
Great service friendly staff they bring the furniture in for you and set it up if required.
Security guard at your store (Eagle security) thought it would be appropriate to threaten me for parking in your car park for less then 10 minutes because my car over heated, i have shopped with you before in the past and never again. What a joke, no wonder your store is constantly empty.
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