Warrawong, Australia
93/97 King St
N/A
+61 242763500
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Repair services
I bought a London Soft mattress and there’s nothing soft about it. We paid extra so as to swap it over if we made a mistake... and we did. But the mistake was even going into the store in the first place. We only bought one because the TV show “The Block” raved on about them so much. We have even purchased a topper but the mattress is still too hard. Looks like it’s off to Vinnies with this awful freedom mattress
like
The sales were great i got all i wanted the staff are GREAT too
Nice shop but there was a dead riach on one of the displays.
Thanks for the services provided by Freedom Furniture Warrawong. Always willing to help and go above and beyond with details about the products purchased. Staff always have smiles and seek you out to ensure you're getting what you need.
While they have some lovely pieces, we won't be returning customers to this store. Staff promised the world and delivered nothing but bad customer experience and poor attitude. I understand delays due to COVID and Docks etc but zero communication is not okay. I had to call and chase my promised order, only to be told they 'might' be in on 24th December. We actually canceled an order elsewhere because they said they could get the chairs we needed. Lost money on the other order and still no chairs from Freedom. Thank goodness for the amazing service at SelfLess down the road.
Great stuff in here and always very nice staff. Shout out to Helen who was very helpful and knowledgable and went out of her way to help me when I went and bought a new sofa and coffee table
The staff and management at Freedom Warrawong have given me excellent service regarding the return and replacement of one of their lounges. They went above and beyond the warranty requirements and I couldn't fault their service. i can certainly recommend them and their products.
Nice furniture we brought 8 chairs
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