Footscray, Australia
71 Moreland St
N/A
+61 1300 360 462
Family of 6. 3children and the mum disabled (MD). In a priority application wating list for 7 years !!!!!!???????
like
Case workers are over worked, way too young with no real world or parenting experience to work complex cases, relying on their Team Leader over the phone to make decisions for them. This results in frequent child removals because it's easier and quicker to do, being able to move on to the next case, than keep families together and work towards better outcomes. I feel sorry for these kids and parents.
Full of opportunists, only there for themselves.
You can never get through to your worker and they never ever follow through with what they say. Poor responsive calls and never ever call you back. Bad when it comes to contact with your child... Never call you back as promised.
I have been calling on behalf of my mother for the appropriate person to call me, he has not been calling me back. I called recently and I was told that the person whom I need to speak with has left his position and someone else is taking care and will call me back, yet he didn't too. Now I was told that this person is left and no assigned person is looking after the property and I was left to leave a different department with a message to call me back and until now they didn't. I just hope that someone wont give up and will call me back.
They give out personal information to 3rd parties, never follow up, and have no experience in life. Useless.
Person who answered the phone has absolutely no idea of anything. They should have a basic knowledge and be able to look up quick answers. "I don't know" doesn't cut it and is very unprofessional and unhelpful.
I have been fortune enough to live in a DHS property for 10 years. Only missing a star as maintenance is a bit of a nightmare, in terms of jobs being finished or people actually turning up. Otherwise I am very greatful for this amazing property. Also my housing officer is pretty awesome.
Deli
The best companies in the category 'Deli'